Client Resources

We look forward to meeting you

Find all the key documents you need, like intake forms and our privacy policy, to start your counseling journey with us smoothly.

Client Resources - Intake Form​

Intake Form

Please complete the intake form and send it via e-mail. Please note if you do not complete the form before arriving, completing the form may cut into your appointment time.

Open Intake Form

Medicare Rebate

To claim your medicare rebate, please follow the instructions below. Only available with appointments with Michelle Ottey, Jezreel Besterwitch, and Sargam Satti.

Open Medicare Rebate Form
Client Resources - Medicare Rebate​

Privacy Policy

Information relevant to service delivery will be obtained and maintained. There are some circumstances in which confidentiality cannot be maintained. Please refer to the Privacy Policy for these circumstances and the Client Service Agreement.

Read Privacy Policy

Confidentiality Charter

ACA Counsellors are expected to abide by a Code of Conduct. The Confidentiality Charter for ACA Counsellors outlines what you, as a client, can expect from an ACA Counsellor.

Read Confidentiality Charter
Client Resources - Confidentiality Charter​